Privacy Policy
Last updated: July 2026
Information we collect
When you join our waitlist or otherwise contact us through this website, we may collect:
- Your name and contact information (phone number, email address)
- Your insurance provider, if you choose to share it
- Any additional information you voluntarily include in a message to us
We do not use tracking pixels, third-party advertising scripts, or analytics tools on this site that share visitor data with advertising networks. We do not sell, rent, or trade any information collected through this site.
How we use your information
- To respond to your inquiry or waitlist signup
- To notify you when admissions open
- To verify insurance benefits, at your request and with your authorization
- To improve our admissions process
We will never use the information you provide here for marketing purposes unrelated to Clarent's treatment services, and we will never share it with third parties for their own marketing use.
How your information is stored
Waitlist inquiries submitted through this site are sent directly to our admissions team via email. We limit access to this information to staff directly involved in admissions and outreach.
Once you become a client
If you are admitted into treatment, a separate HIPAA Notice of Privacy Practices, along with additional confidentiality protections under 42 CFR Part 2 for substance use disorder treatment records, will govern how your protected health information is used and disclosed. You will receive and be asked to acknowledge that notice separately, before or at the start of treatment.
Your choices
You may ask us to delete any information you've submitted through the waitlist at any time by emailing admissions@clarentbh.com. Submitting your information through this site is never a commitment to begin treatment.
Contact us
Questions about this policy can be sent to admissions@clarentbh.com.
Changes to this policy
We may update this policy as our services, technology, or legal obligations evolve, particularly as we move from pre-launch to active licensure. The date at the top of this page reflects the most recent update.